CSC Scheme

The CSC is a strategic cornerstone of the National e-Governance Plan (NeGP), approved by the Government in September, 2006, with an aim to cover all 6 lakhs census villages by one lakh CSCs, as per 1:6 ratio equitably spread across rural India, as part of its commitment in the National Common Minimum Programme to introduce e-governance on a massive scale.

The primary objective of the CSC is to provide Government-to-Citizen (G2C) e-Services within the reach of the citizen, by creating the physical service delivery ICT infrastructure. It helps in making a transparent service delivery mechanism and reducing citizens’ effort in visiting government offices.

This phase of implementation has been successfully closed in March, 2017.

Impact Assessment Reports

• CSC Scheme-NeGP-Project Completion Report Template395.68 KB
• IMRB-DIT Mid Term CSC Assessment Detailed Report-Oct 20104.42 MB
• Impact Assessment Report for CSC by ITU-May 20132.35 MB
• CSC Final Report CIPS - Submitted to Deity-27 March 2014 (Impact Assessment)3.93 MB
• Executive Summary - Report submitted by CIPS on Impact Assessment on CSC316.23 KB

Implementation Guidelines & Advisories of CSC Scheme under NeGP

• CSC Guidelines May 2007 under NeGP84.26 KB
• Ancillary Guidelines on CSC under NeGP dated 03-08-2012 (after 10th EC meeting)146.37 KB
• Advisory dated 31.12.2013 to the Secretary (IT) All States and UT Admin for mobile CSCs under NeGP (after 11th EC meeting)57.77 KB
• Advisory for DeGS involvement of DeGS in CSC Scheme under NeGP dated 27-01-201560.59 KB

CSC 2.0-A way Forward

Based on the assessment of the erstwhile Common Services Centre (CSC) Scheme, the Government of India has initiated CSC 2.0 Project in August, 2015, under the Digital India. The objective of the CSC 2.0 project is to set up at least one CSC in 2.50 lakh Gram Panchayats (GPs) across the Country to deliver various citizen centric services. The project is being implemented by CSC e-Governance Services India Limited (CSC Special Purpose Vehicle, CSCSPV). It is a self-sustainable entrepreneurship model which is run by Village Level Entrepreneurs (VLEs).

Implementation Guidelines:

• DO letter to all Chief Secretaries regarding Implementation Guidelines of CSC 2_0_09-12-15501.72 KB
• CSC 2 0 Guidelines (Final) 3rd December 2015369.55 KB
• DO Letter to all Chief Secretaries regarding approval of CSC 2.0_25-08-15271.1 KB

CSC 2.0: Letters, Notifications and Memorandums

• DO Letter to all Chief Secretaries regarding approval of CSC 2.0_25-08-15278.28 KB
• DO Letter to all Chief Secretaries regarding approval of CSC 2.0_25-08-15278.28 KB
• DO letter to all Chief Secretaries regarding Implementation Guidelines of CSC 2.0_09-12-15505.81 KB
• Letter From Secretary DeitY to CS,States & UTs regarding Branding of CSC and expediting CSC 2.0 dated 23-March-2016128.96 KB
• Letter to States & UTs for espediting CSC 2.0 rollout dated 22-Mar-20161.19 MB
• Letter to States & UTs for espediting CSC 2.0 rollout dated 25-Jan-2016676.31 KB
• Memorandum dated 01.03.2016 regarding supporting manpower under CSC 2.0 at State level & District level520.73 KB
• List of services offered through CSC88.27 KB

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